Frequently Asked Questions

Check-in is guaranteed from 4:00 p.m. Early arrival may be possible depending on availability.

Luggage storage is available while you wait for your room.

Check-out is at 12:00 p.m. Late check-out may be available depending on availability; please ask at the front desk.

The minimum age for check-in at the hotel is 18. Children are of course welcome when accompanied by an adult.

Off-season: free cancellation up to 48 hours before arrival. Should you wish to cancel your stay 48 hours or less prior to your arriva, the first night will be charged.

High season (June 16th to October 15th, and December 23rd to January 2nd): free cancellation up to 15 days before arrival. Cancellations within 15 days are fully charged.

Yes, pets are welcome. A CAD 45/day fee includes water bowl, blanket, treats, and waste bags. More info

Yes, children are always welcome at the hotel. For groups traveling with children under the age of 12, special amenities are placed in the room upon arrival. Children until the age of five enjoy free breakfast. Films, games and a private screening room are available on the property, and our concierge can arrange babysitting services as well as children’s activities. Visit our Attractions for Kids page to learn more about activities to enjoy in the area.

Yes, but mini-bar service is only available on request.

Yes, Wi-Fi is free for all guests.

No, we are a non-smoking property. A fee of $250 will apply if this rule is not respected.

Yes, valet parking is available for CAD 45/day.

No, but our concierge will be happy to arrange airport transfers for you.

We do our best to follow ADA guidelines and ensure our website and property are accessible to all, including those with disabilities. We offer accessible guest rooms, and our terrace (seasonal), restaurant, spa, fitness center, concierge, and indoor parking all offer accessible routes for those with disabilities.

You can find more information on our Accessibility page.

We gladly accept mail and packages on your behalf. We kindly ask that your name and date of arrival are clearly marked. Mail and packages can be sent to:

8, Rue Saint-Antoine
Québec, QC G1K 4C9 Canada

You can buy Auberge souvenirs in our online store, and travel souvenirs in the Petit-Champlain district, which is teeming with souvenir stores.

The Auberge is very attached to its historical past, and we have a collection of artifacts on display throughout the hotel. While some of it is only accessible if you're staying with us, the common areas can be visited on a guided tour. You can also take advantage of your stay at the Auberge to visit the Museum of Civilization, just across the street.

Québec Airport: under 30 min by car, 1 hour by bus.

Gare du Palais: 6 min by car/bus, 15 min on foot.

Coteau: offers a unique gastronomic experience, where Québec’s local cuisine, sourced directly from our Ferme du Coteau, meets creativity and seasonality in a historic setting with views of the Saint Lawrence River. Reservation required. Hours: Tuesday to Saturday, from 5:30 p.m. to 8:30 p.m.

Bar Artefact: simple, refined menu with quality ingredients, as well as a selection of carefully crafted house cocktails.. Reservation recommended. Hours: daily, from 12:00 p.m. to 9:00 p.m.

Breakfast is not included in all rates. It is served daily from 7:00 a.m. to 11:00 a.m. in the main restaurant.

Price: CAD 42/person.

You can enjoy our afternoon tea each Saturday and Sunday afternoon, at our Artefact Bar. Learn more about it on our afternoon tea page.

The Auberge is a one-minute walk from a bus stop that takes you quickly to the Upper Town. We're also a stone's throw from the ferry to the city of Lévis. Just next to the hotel, you'll find electric-assist bicycles from Quebec City À vélo.

The Auberge is located in the heart of Old Quebec, just a few steps from Petit-Champlain and the Old Port.

Auberge Saint-Antoine is ideally located in Old Québec City, close to a variety of cultural activities, restaurants, shops, and parks such as the Plains of Abraham. Our concierge can provide personalized recommendations for your stay.

Shows and Events
Nearby, several performance venues are easily accessible: Théâtre Petit-Champlain and Palais Montcalm in Old Québec. The Videotron Centre is reachable in under an hour by bus. In July, the Québec City Summer Festival is conveniently located near the hotel, allowing you to enjoy it without public transport.

Activities with children

Historic Old Québec tours: Guided tours led by local guides are available. We partner with Québec 1608, offering a tour of Old Québec City and a historical visit of the Auberge in English.

Museums: The Musée de la Civilisation is located just across from the hotel. The Musée des Beaux-Arts is easily reachable via bus line 11. The Musée naval de Québec, a few minutes on foot, is perfect for exploring the city’s naval history (free entry).

The Auberge Saint-Antoine faces the St. Lawrence River and is just a short distance from the cruise departures, making it the ideal stopover before taking your boat. To find your cruise, click here.

Yes, we offer massages, facial and body treatments, manicures/pedicures, sauna, gym, and yoga classes. You can find more information on our Health Club page.

Yes, we have 6 rooms to suit all your needs, for business meetings, family events, or weddings. More info and contact