Frequently Asked Questions
Do you have any questions about your stay at Auberge Saint-Antoine? Take a look at our most frequently asked questions below and find all the answers you are looking for. If you don’t see the information you’re looking for, don’t hesitate to Contact Us.
Facilities & Services
Does Auberge Saint-Antoine offer free wifi?
Yes, the hotel offers free wifi for all Auberge guests.
Are pets welcome at the hotel? What facilities and services are available for pets?
Pets are always welcome at the hotel. An additional fee of $35 per day covers your four-legged friend, plus entitles you to an in-room water bowl, cuddle blanket, treats, and waste disposal bags. Check out our Pet-Friendly page for more information about visiting with your pet.
Are children welcome at the hotel? What facilities and services are available for children?
Children are always welcome at the hotel. For groups traveling with children under the age of 12, special amenities are placed in the room upon arrival. Children until the age of five enjoy free breakfast. Films, games and a private screening room are available on the property, and our concierge can arrange babysitting services as well as children’s activities. Visit our Attractions for Kids page to learn more about activities to enjoy in the area.
Is smoking allowed at the hotel?
No, we are a non-smoking property. A fee of $250 will apply if this rule is not respected.
Does the hotel offer parking?
Yes, we do offer indoor valet parking on property. The fee is $45 per night.
Does the hotel offer airport transfers?
No, but our concierge will be happy to arrange airport transfers for you.
Is the hotel ADA accessible?
We do our best to follow ADA guidelines and ensure our website and property are accessible to all, including those with disabilities. We offer accessible guest rooms, and our terrace (seasonal), restaurant, spa, fitness center, concierge, and indoor parking all offer accessible routes for those with disabilities.You can find more information on our Accessibility page.
Can I receive mail and packages at the hotel?
We gladly accept mail and packages on your behalf. We kindly ask that your name and date of arrival are clearly marked. Mail and packages can be sent to:
8, Rue Saint-Antoine
Québec, QC G1K 4C9 Canada
Where can I buy souvenirs?
You can buy Auberge souvenirs in our online store, and travel souvenirs in the Petit-Champlain district, which is teeming with souvenir stores.
Is it possible to visit the Auberge?
The Auberge is very attached to its historical past, and we have a collection of artifacts on display throughout the hotel. While some of it is only accessible if you're staying with us, the common areas can be visited on a guided tour. You can also take advantage of your stay at the Auberge to visit the Museum of Civilization, just across the street.
Are there any special offers and promotions available at the Auberge?
You can find all our special offers and promotions on our website.
Health & Safety
What is Auberge Saint-Antoine doing to ensure a safe environment for guests during the Covid-19 pandemic?
Please refer to our travel update page for a complete list of updated policies and procedures.